Senior Data Scientist (m/f/d)

We are building the next generation customer service for AI-assisted and fully automated interactions.

Join our international team and build the customer service of the future.

Senior Data Scientist (m/f/d)


  • Extend our human-in-the-loop and active learning systems to optimize data collection and labeling
  • Leverage recent advances in natural language understanding and conversational AI to increase automation
  • Think of creative ways that machine learning and data science capabilities can help empower customer support processes
  • Design more and more natural conversational experiences with increasingly self-reliant bots


  • Degree (or Ph.D.) in a numerate discipline (or substantial relevant experience)
  • Fluent in English
  • 5+ years of work experience
  • Excited by solving hard technical statistical modeling and machine learning problems
  • Constantly stretching your toolbox of capabilities
  • Deployed large-scale, production machine learning systems
  • Enjoy building data products that elegantly leverage math/stats/machine learning
  • Proficient in Python and the broader data science stack
  • Strong data visualization skills
  • Experience with tensorflow, pytorch, mxnet
  • Optional: SQL, NoSQL

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