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Artificial intelligence for your customer service

We bring artificial intelligence to your customer service and help your agents to solve queries more efficiently. The AI model learns and delivers quick and smart answers and provides agents with valuable meta-data.

About Us

E-bot7 brings artificial intelligence to customer service and helps companies achieve greater customer service efficiency. The system analyzes inbound messages and provides agents with accurate response suggestions. This reduces the average handling time by up to 80% and automates repetitive and recurring questions right after integration.

The e-bot7 system is based on complex NLP algorithms, which are trained on historical customer service scripts. The NLP is constantly optimized during the operational use so that more and more inquiries can be processed more efficiently. The Agent + AI hybrid model ensures that no wrong answers are sent to customers and both the satisfaction of customers and employees is increased.

Management Team

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Marketing & Sales

Fabian Beringer

Managing Director / Founder

Fabian is Co-Founder & CEO of e-bot7 (Sales & Marketing). He has founded several companies, is on the Forbes 30 under 30 list, Board Member of the German AI association and worked for Adobe & Universal Music in the past.

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Strategy & Finance

Xaver Lehmann

Managing Director / Founder

Xaver is Co-Founder & CEO of e-bot7 (Strategy & Finance). He holds a MSc in Finance, is on the Forbes 30 under 30 list, mentor at the Founder Institute in Silicon Valley as well as at the NLA and worked for PWC and Berenberg in Investment Banking in the past.

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IT & Data Science

Maximilian Gerer

CTO / Founder

Max is Co-Founder & CTO of e-bot7 (IT & Data Science). He is on the Forbes 30 under 30 list, founding member of the German AI Association, founded several startups as CTO in the past and worked at ASSD as a team lead.

Mission

Our mission is to support our customers through artificial intelligence in customer service and to increase the efficiency and satisfaction of employees and customers

Our Investors

6 Private Investors

Selected Awards

Our Blog