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Artificial intelligence for your customer service

We bring artificial intelligence to your customer service and help your agents to solve queries more efficiently. The AI model learns and delivers quick and smart answers and provides agents them with valuable meta-data.

About Us

E-bot7 brings artificial intelligence to customer service and helps companies achieve greater customer service efficiency. The system analyzes inbound messages and provides agents with accurate response suggestions. This reduces the average handling time by up to 80% and automates repetitive and recurring questions right after integration.

The e-bot7 system is based on complex NLP algorithms, which are trained on historical customer service scripts. The NLP is constantly optimized during the operational use so that more and more inquiries can be processed more efficiently. The Agent + AI hybrid model ensures that no wrong answers are sent to customers and both the satisfaction of customers and employees is increased.

Management Team

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Fabian Beringer

Fabian Beringer

Managing Director / Founder

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Xaver Lehmann

Xaver Lehmann

Managing Director / Founder

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Maximilian Gerer

Maximilian Gerer

CTO / Founder

Mission

Our mission is to support our customers through artificial intelligence in customer service and to increase the efficiency and satisfaction of employees and customers

Our Investors

5 Private Investors

Selected Awards

Press