We are building the next generation communication platform for AI-assisted and fully automated interactions. Speed, passion and drive are the basis of our DNA. We put our customers at the center of everything we do, and we never stop until the job is done.
e-bot7 increases the efficiency of customer communication through the integration of artificial intelligence. The system analyzes inbound messages, automates answers and processes and routes them to the right department and provides employees with accurate response suggestions. This reduces the average handling time by up to 80% and automates repetitive and recurring questions right after integration. Furthermore, the system automatically qualifies leads and increases revenues.
The e-bot7 system is based on complex NLP algorithms, which are trained on historical customer service scripts. The NLP is constantly optimized during the operational use so that more and more inquiries can be processed more efficiently. The Agent + AI hybrid model ensures that no wrong answers are sent to customers and both the satisfaction of customers and employees is increased.
Perusastraße 7, 80333 Munich, Germany
27 Rue des Renaudes, 75017 Paris, France
20 Air St, Soho, London W1B 5AN, UK
Managing Director / Founder
Fabian is Co-Founder & CEO of e-bot7 (Sales & Marketing). He has founded several companies, is on the Forbes 30 under 30 list, Board Member of the German AI association and worked for Adobe & Universal Music in the past.
Managing Director / Founder
Xaver is Co-Founder & CEO of e-bot7 (Strategy & Finance). He holds a MSc in Finance, is on the Forbes 30 under 30 list, mentor at the Founder Institute in Silicon Valley as well as at the NLA and worked for PWC and Berenberg in Investment Banking in the past.
CTO / Founder
Max is Co-Founder & CTO of e-bot7 (IT & Data Science). He is on the Forbes 30 under 30 list, founding member of the German AI Association, founded several startups as CTO in the past and worked at ASSD as a team lead.
We are happy to be supported by globally renowned investors
6 Private Investors
We are working hard to deliver the best experience for our customers and try to beat our current state whenever possible.
19th December 2019 - The value propostition of the Munich start-up e-bot7, founded in 2016, is "Sign...
4th December 2019 - Interview with Fabian Beringer, CEO e-bot7, about the internationalisation plans...
28th October 2019 - With chatbots becoming ever-more central to the world’s consumer-facing indust...
e-bot7 is selected for the F10 Incubator and Accelerator - "The Home of FinTech" P3 "Product to Mark...
The customer service is changing rapidly. In this article, we will examine what shapes the industry....
19th August 2019 - e-bot7 secures 5.5 million euros in Series A for further growth by the investors ...